Privacy Policy

Last updated on May 27th, 2021

The following Privacy Policy governs and applies to your use of or reliance upon this website maintained by Pieoneers Software Inc (the "Website").

Your access or use of the Website indicates that you have read, understand and agree to be bound by this Privacy Policy and any other applicable laws, statutes and/or regulations. We may change this Privacy Policy at any time without notice, effective upon its posting to the Website. Your continued use of the Website will be considered your acceptance to the revised Privacy Policy.

1. Privacy

a) Collected personal data, processed personal data and data collection

In accordance with the dispositions of article 5 of Regulation (EU) 2016/679, the collection and processing of your personal data are consistent with the following principles:

  • Lawfulness, fairness and transparency: personal data may only be collected and processed with your consent. Every time personal data is collected you will be informed that personal data is collected and why is collected;

  • Limited purposes: personal data is collected and processed of data for achieving the objectives stated in these Terms and Conditions;

  • Minimization of personal data collection and processing: only personal data necessary for achieving the objectives of the website is collected;

  • Storage of personal data limited in time personal data is stored for a limited period, of which you are informed;

  • Integrity and confidentiality of collected and processed personal data: the controller undertakes to guarantee the integrity and confidentiality of collected personal data.

In order to be lawful in accordance with article 6 of the European Regulation 2016/679, collection and processing of personal data will respect at least of one the following:

  • You have given your consent to the processing of your personal data; Processing is necessary for compliance with a legal obligation;

  • Processing is necessary in order to protect the vital interests of the data subject or of another natural person;

  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;

  • Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party.

Our Website collects the following personal data:

  • Name,

  • last name,

  • email,

  • phone number

This personal data is collected when you perform one the following actions:

  • When a user fills out the contact form.

The collector will keep in its computer systems of the Website in reasonable security conditions all of the personal data collected for a period of: 6 months, unless you ask for the deletion of your personal data before the expiry of this period.

If personal data is stored, you will be informed of the period during which your personal data will be kept, and if that period may not be specified, we will inform you of the criteria used to determine it.

Collection and data processing achieve the following purpose:

  • The name, last name, email and phone number are stored to contact the user following their request submitted through the contact form.

b) Data Hosting

The Website is hosted by: Google Cloud, headquartered at the following address: Google Building 40, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA.

The host may be contacted at the following phone number: (646) 257?4500.

Personal data collected and processed by the Website is transferred to the following country(ies): Canada, US. This transfer of personal data outside of the European Union is justified by the following reasons:

  • Personal data are hosted in Canada because it is where the headquarters of the company that owns the website is located, and in the US because it is where the headquarters of Google Cloud are located.

c) Controller

The controller is: Pieoneers Software Inc.

d) Personal data of minors

In accordance with the dispositions of article 8 of the European Regulation 2016/679, no minor under the age of 15 may consent to processing of their personal data.

If you are a minor under the age of 15, the consent of a legal guardian is required for your personal data to be collected and processed.

e) Rights and procedures for the implementation of your rights

In accordance with the regulation regarding the processing of personal data, you have the rights listed below.

In order for the controller to grant your request, you have to provide your full name, your email address.

The controller shall answer you within thirty (30) days.

  1. Rights of access, right of rectification and right to erasure. You may look up, update or modify your personal data, as well as request its deletion by following the procedure below:

    • The user must send an email to the controller including the subject of its request to the email address of the controller.

  2. Right to data portability. You may request the portability of your personal data held by the Website and have those data transmitted to another website by following the procedure below:

    • The user must request the portability of their personal data to the controller at the email address of the controller.

  3. Right to restriction of processing and right to object. You may request to restrict processing of your personal data and you may object to processing of your personal data and the Website may not deny such requests without compelling legitimate grounds.

f) Obligations of the controller

The controller undertakes to protect collected personal data, not to transfer your personal data to third parties without informing you first and to respect the purposes for which personal data were collected.

The Website uses an SSL certificate to guarantee that information transfer transiting through the Website are secured.

In addition, the collector undertakes to notify you before the rectification or erasure of any of your personal data, unless this requires disproportionate efforts.

In the event that the integrity and confidentiality of your personal data is compromised, the controller undertakes to inform you by any means.

2. Cookies

a) Consent to our use of cookies

The Website may use cookies, which allow us to process statistics and information on traffic, to make your experience of the Website smoother and more interactive. Use of cookies involving personal data storage or analysis, you will be asked for your consent.

Your consent is valid for a maximum period of thirteen (13) months. After expiry of this period, the Website will ask you again for your consent to save cookies on your computer.

b) Right to object to use of cookies by the Website

You may object to the use of cookies by altering the settings of you web browser. However, any loss of functionality may not be held against us.

c) Description of cookies used by the Website

The following cookies are used when you browse our website:

  • Google Analytics for general web page visit tracking

By using our Website, the following cookies from third parties may be saved on your computer:

  • Google Analytics

In addition, the Website embeds social network links that allow you to share your activity on the Website. Cookies from these social networks therefore may be saved on your computer.

These websites have privacy policies and terms and conditions that may differ from these Terms and Conditions. For more information, visit the terms and conditions and these websites.